Returning customers

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Do you have a question about your Longchamp account?
Do not hesitate to contact our customer service

New Customers

Creating your account allows you to update your personal information, access your order status, manager your subscription to our Newsletter and save addresses for faster checkout.

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Date of birth

In accordance with the Data Technology and Civil Liberties Act of 6th January 1978, you have the right to access, rectify and delete all your personal data. To exercise this right, send a letter to Longchamp 12, rue Saint Florentin - 75001 - Paris - France. (address:

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Forgot your password?

Pour réinitialiser votre mot de passe, il vous suffit de renseigner votre adresse e-mail dans le formulaire ci-dessous.
Vous recevrez un lien qui vous permettra d’accèder à votre compte et pourrez alors renseigner un nouveau mot de passe.

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QR Code WeChat

Qr Code WeChat
  1. Enregistrer l'image
  2. Ouvrir le scanner d'image sur Wechat
  3. Choisir l'image dans votre album